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Frequently Asked Questions

How are rates calculated?

The rates are based on a 24 hour rental day starting with the hour you pick up the vehicle.

Will I be charged if I bring the vehicle back after the return time on the rental agreement?

Yes, you will be charged for each hour or day in excess of the time you were required to return the vehicle.

How old do I have to be to rent a car from Bravo?

If the renter will be self-driving, the renter must be at least 25 years of age, though there are a few areas in which those under 25 have the      opportunity to rent. If hiring a chauffeur from Bravo, renter can be at least 18 years old. Please refer to the Terms and Conditions page for further information.

Aside from the base rate, what other additional charges should I check on?

Additional charges to your daily rental rate may include company imposed surcharges or city and state imposed toll fees (Salik) that are in addition to rate or as per the running promotion.

Does Bravo accept debit cards for payment?

As a general rule, a major credit card is required at the time of rental. However, when renting from Dubai only for the payment of the rent we accept debit cards and pre-auth will be taken from credit card.

I was not stopped by a police officer, so why am I being charged for a ticket?

Some municipalities and RTA (Road transport authority) have adopted video radar services, allowing for moving violations to be captured by camera. The owner is identified by the license plate and notified by mail and billed for the infraction. As per the terms of the rental contract, these charges, plus an administrative fee per event, is billed to the credit card on file.

What does a reservation guarantee?

Your reservation guarantees a car at the rate, date and time that you reserved it for. It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date.

What credit cards do you accept?

  • Carte Blanch
  • Diner's Club International
  • Discover
  • MasterCard
  • Optima
  • Visa
  • AMEX*

What do I do in case of an accident?

First, make sure that everyone involved is okay. If someone is injured, immediately dial 119 for help. Second, contact the local authority (Dubai Police) in order to fill out the necessary accident report. Third, call the rental location to inform them of the accident. The trained staff at Bravo Rent a Car will give you further instructions.

Why should I rent from Bravo?

For our corporate customers, we provide chauffeur services on daily / pick up and drop off basis.

We will replace your vehicle in case of vehicle issues and downtime. Whether you are a resident or a tourist in the UAE, our rental and payment processing are fast and easy. We will take care of the paperwork for you. We own our cars. Our cars are not leased from another company or owner so you can be sure that all our cars are authentic and well and in very good conditions.

*AMEX is Acceptable for purchase but not for security deposit


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